• Application Deadline: Wed, 28 Feb 2024 00:00:00 GMT
• Position: Customer Service Officer- Uyo


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Akwa Ibom


• Job Field Customer Care 
  

Job Description

We are looking to hire a customer service officer to manage customer queries, complaints and answering phone calls .

Responsibilities

• Greet clients to the office and communicate with them to determine their purpose for the visit.


• Manage large amounts of incoming calls.


• Meet personal/sales targets and call handling quotas.


• Go the extra mile to engage customers.


• Respond to inquiries regarding available properties and property prices in different areas.


• Schedule appointments between clients based on the availability and convenience.


• Perform follow-up duties to ensure that all meetings are successfully carried out.


• Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.


• Provide support in creating informational documents such as brochures and flyers to attract new clients.


• Provided support in clients and managing meetings by taking and recording minutes.

Requirements

• BA / B.Sc / HND or relevant qualification.


• A minimum of 2 years of proven experience in a similar role.


• Applicant must be a female


• Applicant must reside in Uyo


• Must be willing to work on weekends (Saturdays).