Determining software and hardware requirements to provide solutions to problems
Responding to inquiries about software and hardware problems
Adapting existing programs to meet users' requirements
Installing and downloading appropriate software
Ensuring efficient use of applications and equipment
Implementing computer networks
Repairing and replacing peripheral equipment such as terminals, printers and modems
Technical Support Engineer responsibilities include but not limited to resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.