Job Description
DUTIES & RESPONSIBILITIES
- Writing up new procurement contracts/SLA with the scope and needs of the project in mind.
- General direction, plans, organizes, oversees, coordinates, and manages contract administration and Vendor management.
- Development of policies and strategies for Procurement operations.
- financial monitoring and control of the contracts, ensuring Health, Safety, Environmental and Quality compliance is maintained and the Company's procedures and objectives are achieved.
- Maintain records for correspondence and documentation in relation to established contracts and those in progress.
- Solve any contract-related problems that may arise with other parties and internally with the company itself.
- Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.
- Communicate and present information to stakeholders about all contract-related matters.
- Primary contact for external vendor(s)/partner(s) and internal stakeholder
- Initial point of escalation for internal and external stakeholders on Vendor Management Issues
- Collaborate with Business Units/Category Managers to identify vendor/partner candidates who can deliver the required services/resources for an assigned service/supply of goods.
- Coordinate the collection and analysis of relevant performance metrics (e.g. KPIs/KQIs) with Category Managers/Business Unit.
- Responsible for monitoring and managing key performance metrics for vendor(s)/partner(s) to continuously evaluate performance.
- Interpret internal stakeholder needs, collaborate with and provide guidance to vendor(s)/partner(s) to assure new capabilities and services are developed to meet identified internal needs.
- Monitor and report on the performance of key strategic vendors to ensure delivery in line with contractual obligations and performance metrics.
- Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement.
- Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges.
- Assisting with general contract management initiatives.
- Supervise Vendor Management Administrators.
- Engage with Compliance Team on vendor regulatory requirements.
- Analyze Vendor performance data to identify opportunities for overall improvement.
- Monitor poor performing vendors to watch list and for major incident reported, investigate and recommend for Blacklisting.
- Undertake any other responsibilities as requested by the Head of Department, in accordance with the scope and responsibilities of the role.
JOB REQUIREMENTS
Education
- Minimum Education: A good first degree in any discipline from a reputable institution
- CIPS Certification is a must have.
Experience
- Minimum experience: 8 - 10 years relevant experience needed.