Manager - Core Network Planning at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
73357
Job Views
91

Job Description



JOB DESCRIPTION


Mission/ Core purpose of the Job



  • To provide Strategic Leadership to ensure the efficient and effective planning of the converged Core platforms including voice, unified communications and collaboration (UCC), value-added services (VAS), messaging, and security and in line with the business requirements (required timelines, budget constraints and quality standards).

  • To provide Strategic Leadership for the expansion and monetisation of the Core platforms and to manage the design and planning of sustainable, future-proof Core platform services that support the present and future Expansion for Bayobab

  • To map out a technology roadmap for technological migration in line with global technology trends.


RESPONSIBILITIES


Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)


The Role will be accountable to achieve the following objectives: 



  • Developing the Bayobab planning function to meet the changing needs of the business and users, new projects, and technologies

  • Collaborating with business teams to continuously evolve Bayobab systems, focusing on supporting increased sales, customer experience, and profitability.

  • Facilitating Network governance process in coordination with Bayobab CTIO stakeholders and Senior Management, participate in planning for future strategic innovation and business needs.

  • Defining Core platform network planning tools, processes, and standards, and roadmaps.

  • Reviewing the designs and functional requirements of the Core platforms within scope to ensure that all requirements are satisfied.

  • Working with business and technology leaders as appropriate to ensure proper alignment of business systems solutions with business goals and processes. 

  • Establishing standards, methodologies, and documentation for the Core platforms and network. 

  • Deliver a target Product and Services architecture with a 3 year time horizon taking global technology developments into consideration

  • Maintain budgetary spend within the company approved business plan

  • Ensure timeous rollout of Core infrastructure and services.

  • According to departmental KPI’s in line with the company mission, objectives and customer satisfaction indices


QUALIFICATIONS


Job Requirements (Education, Experience and Competencies)


Education:



  • Minimum 4-year Academic Degree (B Eng. / BSc Degree preferred) 

  • Master’s degree is advantageous

  • Relevant certification/accreditation/membership with professional body as required for role 

  • Fluent in English 


Experience:



  • 5+ Years of progressive experience managing the implementation, integration, and operations of carrier-level applications in a variety of technology footprints.

  • Functional experience in Core platforms including voice, unified communications and collaboration, and related value-added services (VAS) and security.

  • Knowledge of IP, CCNA is an added advantage.

  • Familiarity with SIP and IP Telephony protocols and call flows as well a troubleshooting 

  • Extensive knowledge of virtualized environments (VNF’s) and API’s.

  • Extensive knowledge of cloud native solutions i.e containerisation (CNF’s).

  • Strong Knowledge on IMS Core technologies and GSM/LTE/5G network architecture.

  • Strong knowledge in Voice Core network elements - MSC, MGW, HLR, HSS, SBC and IMS (TAS and CSCF), EPC.

  • Extensive experience with unified communications and collaboration (UCC) platforms including voice, IP telephony, instant messaging, desktop sharing, presence and web conferencing, audio and video conferencing, hosted contact centre solutions, etc.

  • Strong understanding of various deployment architectures and approaches including customer premise, infrastructure partnerships, interconnects, cloud delivery UCaaS, etc.

  • Understanding and experience with IP, VoLTE, VoWiFi, or IMS nodes (SBG, CSCF, DNS/ENUM, MMTEL, SCC-AS, HSS, AFG).

  • Strong protocol knowledge in SIP, RTP, MEGACO, SCCP, GSM MAP and SS7/SIGTRAN/ISUP, GTP.

  • CAMEL/GRX/GTP/DIAMETER knowledge is an advantage.

  • Understanding of billing systems, CDR’s, TAP flows, TAP files.

  • Knowledge of UNIX-Solaris, AIX, HPUX, Windows, Linux and cloud technology

  • Experience and knowledge with Mobile Number portability and Number inventory management solutions.

  • Platform analytics relating to voice and UCC platforms.

  • Understanding of other core platform areas including SMS/messaging, mobile roaming, signalling, and related value-added services (VAS) and security

  • Ability to effectively communicate with all levels of the organisation

  • Leadership and organisational skills

  • Excellent analytical and problem-solving skills

  • Time management and agility towards change both organisational and network

  • Excellent communication and presentation skills, both verbal and written

  • Ability to solve problems using a creative and logical mind set

  • Worked across diverse cultures and geographies (advantageous) 

  • Manager track record of 3 years or more; with at least 2 years in relevant sector/ industry

  • Worked across diverse cultures and geographies advantageous


Competencies:



  • Implementers, Decisive Problem Solver, Best Practice Value Creator 

  • Culture and Change Champion, Guiding People Manager, Relationship Builder 

  •  Results Achiever, Operationally Astute 

  • Detailed knowledge on the international telecommunication infrastructure industry regarding latest industry trends and competitive landscape within the Bayobab footprint 

  • Strong understanding of managed networks 

  • Strong analytical skills to be able to execute market analysis, competitor landscape reports and customer monitoring - Understanding the connectivity infrastructure wholesales landscape with a focus of emerging markets

  • Ensures execution of strategies through creating and implementing tactical plans for others to follow

  • Encourages commercial innovation and continuous improvement for systems, processes, products, and service offerings

  • Role models ethical practices by living the MTN values and vital behaviours for others to follow

  • Builds relationships across the business in order to influence decision-makers and build team credibility

  • Produces sustainable divisional results through ethical practices

  • Sets priorities, plans, organizes and co-ordinates the work of others


Supervisory / Leadership / Managerial Tasks: 



  • Accountable for a customer centric culture.

  • Employee relations and collaborative teamwork. 

  • Build professionalism, loyalty, and commitment to the organization. 

  • Communicate actively and effectively resolving any potential conflicts that may arise. 

  • Living the MTN Brand – changing and influence employees behaviour. 

  • Manage conflict proactively and monitor disciplinary and grievance actions and trends 

  • Team learning and knowledge sharing within team; appropriate strategic timing for people up-skilling in line with newly developed technologies and strategic practices


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