Job Description
Job Purpose
To provide proactive and value adding support service to Commercial Banking clients, by increasing efficiency and cutting transaction process times.
To provide support/back up operational service for Relationship Managers
Key Responsibilities/Accountabilities
Trade Finance Support
- Form M opening LC/Bills/Non-valid for FX
- Follow up on LC establishment with relevant units
- Processing of shipping documents and PAAR release
- Preparation of credit tickets for release of shipping documents
- General liaison with IBC on all FX related requests
Transactional Support
- Treating client’s routine requests - funds transfer, cheque book request, funds placement, account reactivation, etc.
- Bank statement generation request
- Marking and un-marking of liens
- Ensuring KYC and BVN update of existing and new existing accounts
- Monitoring maturing risk assets
- Resolution of client issues/problem solving
- Report generation and rendition
- Cheque confirmations
- Loading of requests on Remedy
Credit Support
- Creation of Customer Profile on CAMS
- Preparation of BBRS on CAMS
- Preparation of credit tickets to initiate loan drawdown/disbursement
- Following up on credit disbursement tickets sent to Loan Booking
- Initiate loan liquidations
- Printing of offer letters
- Tracking of covenants and loan repayments
General
- Monitoring of segmentation/mapping of accounts.
- Collections/turnover monitoring and analysis
Minimum Qualification and Experience
First Degree
Field of study: Mathematical Sciences
Business and Commercial Clients
- Job Family: Relationship Banking
- Years: 1-2 Years
Experience Description: Customer Understanding
Business Support
Job Family: Relationship Banking
Years: 1-2 Years
Experience Description: Product Knowledge