• Application Deadline:
• Position: Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 3 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Summary

• We are hiring to fill the position of Front Desk Officer with a minimum of 3 years experience in a hotel.


• Interested candidates must have very good knowledge of hotel reservation software like Micros/Opera.

Responsibilities

• Perform all check-in and check-out tasks


• Manage online and phone reservations


• Inform customers about payment methods


• Register guests collecting necessary information (like contact details and exact dates of their stay)


• Welcome guests upon their arrival and assign rooms


• Provide information about our hotel, available rooms, rates and amenities


• Respond to clients’ complaints in a timely and professional manner


• Maintain updated records of bookings and payments Etc.

Requirements and Skills

• Applicant should possess a minimum of OND, HND or BSc. from any of the Nigeria-recognized institutions


• Minimum of 3 years experience in 4/5star Hotel


• Must have very good knowledge of hotel reservation software like Micros/Opera.


• Must be smart, Confident and good-looking


• Excellent communication and organizational skills.


• Ability to maintain a positive, friendly attitude even under pressure.


• Excellent organizational and multitasking skills


• Professional attitude and appearance.