• Application Deadline:
• Position: Manager, IT Systems Infrastructure


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

Systems

• Respond to all management feedbacks as respect Active Directory routine reviews.


• Respond to all management feedbacks as respect Navision review.


• Guide and coordinate the response of all monthly KPI’s.


• Reporting Provide Management with Monthly report of the various services and systems running in the Infrastructure. i.e SCCM, Identity Management, etc.


• Assist technical staff to check and ensure resolution of all issues to achieve all objectives.


• Determine availability of systems i.e., servers,


• Design and maintain all IT processes according operation policies through standardization of methods.


• Maintain and prepare all paperwork for various activities and provide performance backup to retrieve data in case of emergency.


• Participate and manage all communication IS technical direction and initiatives.


• Monitor all communication for each customer to assess operations within timeframe.


• Administer and provide upgrade to systems and escalate issues.


• Prepare designs and evaluate all balancing functions as required by IT departments and other functional areas.


• Resolve support tickets and requests.


• Configure tools for monitoring and use them to proactively identify issues within email & messaging systems.


• Create and maintain technical documentation.


• Performs related duties as assigned


• All other tasks assigned by Senior Manager, IT Infrastructure Operations.

Cloud Computing

• Microsoft Office 365, Azure Usage Report


• Azure Cost Optimization


• Directly support migration/onboarding to Office 365 Azure-hosted solution


• Provide Level II support for Exchange Online, Teams, and Active Directory


• Microsoft Intune


• Computing Architecture


• Assist with large-scale O365 migrations.


• SSO Integrations


• Monitoring


• System Performance and Optimizations


• System Security


• Other infrastructure configurations

Qualifications

Functional: 

• Configuration and administration of windows server OS and Linux, Azure, Hypervisor, VMware EXSi.


• Azure Administration


• Windows Server Administration.


• Veeam Backup Administration skills


• Strong customer service skills

Behavioural: 

• Ability to communicate well in English


• Accountability


• Interpersonal skills


• Team work


• Analytical thinking


• Solution and result driven.


• Availability as required.


• Project Management skills


• Be Bold


• Customer Focus


• Innovation


• Integrity

Qualifications

• Minimum of 4 - 5 Years working experience, preferably in a Telecommunication and IT solutions industry


• Bachelor’s Degree / Diploma in Computer Science, engineering, Information Technology


• ITIL Foundation is required.


• Advance knowledge of Azure platform.


• Advance skill on Linux administration.


• Microsoft Azure Administrator Certification is recommended


• Background IT knowledge on Virtual Machines, Networks and other IT Infrastructure aspects.


• CompTIA A+ certified is required or equivalent