• Application Deadline: Fri, 10 Jun 2022 00:00:00 GMT
• Position: Operations Officer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 2 - 5 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Description

• We are looking for a Driver Operations Officer who will strategically oversee all aspects of our Driver Welfare and Driver Operations team. You will be a strategic thinker with strong organizational and problem-solving skills.


• You will have strong research experience, an analytical mind, and outstanding presentation skills. You will be a self-starter, results-oriented, and able to thrive in an entrepreneurial and fast-paced environment.


• This is a full-time, permanent and long-term position reporting to the head of the team.

What You’ll Do

• Ensure operational adoption of all strategies that aid optimal Driver welfare management


• Ensure operational adoption of all strategies that aid Field Operations Management


• Improve External Customer Experience via targeted process improvement that ensures champions' welfare is a priority


• Ensure all Information Technology is optimally used for the real-time location update for all champions with weekly/monthly reports done


• Ensure our driver onboarding verification processes are top-notch and meet companystandards


• Ensure Recruitment requirements attract the best hands


• Create proactive and reactive solutions to champions complaints


• Ensure standard response protocols are put in place around emergency-related issues and turnaround time.


• Responsible for current updates and reviews of government rules and driving regulations and creating policies that ensure champions are compliant


• Ensure laid down processes/specifications are adhered to in champion selection by the Academy


• Oversee operational cost of the department ensuring cost is within approved budget


• Coordination oftimely pickup during activations.


• Ensure proper record management of personnel and expenditures.

Requirements

• Bachelor's Degree / HND / OND qualification


• 2 - 5 years of work experience.

Remuneration

N60,000 - N80,000 Monthly.