• Application Deadline:
• Position: Relationship Manager, Retail Banking (Lagos & Southwest)


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

DUTIES & RESPONSIBILITIES 

• Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers. 


• Promote the sales and service culture through coaching, guidance and staff motivation 


• Ensure achievement of monthly and annual targets 


• Approve expenditure for the branch marketing team within limits 


• Ensure branch operating cost is within approved budget 


• Ensure zero tolerance for inactive/dormant accounts 


• Manage all staff in the team to achieve increased value creation, volume of business and enhanced profitability for the bank 


• Ensure effective risk asset appraisal, disbursement and monitoring 


• Provide timely and accurate reports in prescribed formats and intervals 


• Ensure excellent working relationship with the branch operations staff 


• Perform all other duties as assigned by the Group Head.

JOB REQUIREMENTS

Education

• Minimum Education: First Degree or its equivalent in any discipline preferably business-related.


• Higher Degrees (MBA)/Professional Certificate will be an added advantage

 Experience

• Minimum of 5 years relevant experience and at least 2 years in management position with responsibility in Retail & marketing units, relationship management, product management and Marketing and retail sales.

Knowledge

• Financial advisory


• Good Knowledge of the business environment


• Credit/Risk Management


• Banking structure, policies, and procedures


• Banking Operations, Products & Services


• Customer Service


• Marketing/ Sales 


• Business/ Product Development


• Budget Planning & Control  


• Financial Analysis Business/ Operational Strategy


• Strategic Business Planning