• Application Deadline: Thu, 25 Jan 2024 00:00:00 GMT
• Position: IT Manager (ISP, ICT, TELECOM)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 8 years


• Location Lagos


• City Lekki


• Job Field ICT / Computer 
  

SUMMARY

Our client, a cutting-edge Internet Service Provider, is in search of a highly skilled and experienced IT Manager to lead the management and optimization of the company's Information and Communication Technology (ICT) infrastructure. The ideal candidate will demonstrate a strong technical background, leadership qualities, and a commitment to delivering exceptional IT services.

KEY RESPONSIBILITIES

• Operate and maintain servers, storages, and appliances in the ICT infrastructure under the guidance of the Head of the Department.


• Ensure meticulous documentation of network and systems design, drawings, and configurations.


• Configure and maintain DNS appliances or servers, ensuring seamless functionality.


• Oversee and manage monitoring tools such as SolarWinds, PRTG, and Cacti to ensure optimal performance.


• Configure and maintain mail servers and other application servers on both Windows and Linux platforms.


• Design comprehensive disaster recovery procedures for backbone, servers, applications, and services.


• Take accountability for the performance and monitoring of the entire ICT infrastructure.


• Conduct evaluations of service quality, Quality of Service (QOS), and equipment regularly.


• Provide network and IT solutions for corporate clients, ensuring their technological needs are met.


• Offer remote and on-site support to corporate clients, resolving issues promptly and efficiently.


• Document all tasks and activities performed, maintaining accurate records.


• Generate reports as per established procedures and based on Key Performance Indicators (KPIs).


• Assume responsibility for all assigned equipment within the team.


• Demonstrate a high level of personal responsibility, serving as an example to colleagues.


• Lead and inspire the team through effective team leadership or collaboration.


• Abide by and enforce the rules and regulations of the department and the company.


• Keep abreast of the latest technologies and industry trends to enhance the company's technological capabilities.


• Be available round-the-clock for urgent interventions, showcasing readiness to address any faced problem.


• Possess a customer-centric attitude and willingness to visit clients when necessary.

REQUIREMENTS

• Bachelor’s degree in computer science or computer communication engineering.


• Minimum of 5 years' experience in an ISP, Telecommunication or IT Company


• Preferred certifications in Microsoft, VMware, Linux, HPE, Dell.


• Proficient in configuring and maintaining firewalls.


• Proven experience in Linux and Windows Operating Systems.


• Hands-on experience with Servers (Dell or HPE) and storage.


• Knowledge of Virtualization (VMware).


• Experience in backup solutions such as Commvault.


• Ability to design topology and provide consultancy for corporate customers.


• Knowledge of Billing System Setup, architecture, and maintenance is a plus.


• Support applications in both Windows and Linux environments.