Receive and escalate emergency/ distress calls from staff and/ or regional offices.
Register staff for time and attendance monitoring.
Prepare task reports.
Assist in information gathering by monitoring diverse sources, including the internet, police reports, news media, regional security field reports, etc.
Collaborate with Fleet team on journey management activities as required.
Collaborate with Travel & Immigration team on travel & immigration activities as required.
Provide drivers with information on safe routes to destinations.
Coordinate pick-up and drop-off of visitors with pilot.
Monitor CCTV screens.
Administer end-to-end provision of access cards by documenting staff and visitors’ details, printing staff ID cards and visitors’ passes, attending to staff complaints related to access ID, and maintaining a record of cards and passes issued.
Assist Response team in discharging their responsibilities effectively by sharing relevant security information and monitoring their activities on assignment.
Receive and process situation reports from Response and Airport Protocol teams.
Make hourly radio calls to guards across IHS sites/ property to ascertain security situation.
Monitor guard tour clocking machine.
Monitor intrusion detection system.
Perform other tasks and duties as assigned by the Specialist, Control Room.
Qualifications
Functional:
Security Intelligence
Behavioural:
Collaboration & Teamwork
Workload Management
Be Bold
Customer Focus
Innovation
Integrity
Requirement
HND/ Bachelor’s degree in any relevant discipline.