Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
73998
Job Views
163

Job Description



Job Description



  • We are looking for an ambitious, hardworking, skilled and professional Coffee Barista to make and serve beverages, such as coffee and tea.

  • The Barista will be responsible for packaging coffee blends, explain menu items to customers, clean, and attempt to ensure that customers are comfortable and satisfied.

  • We are looking for someone who will have the patience, personality and perseverance to thrive in this role. In this position, the Barista uplifts the dining experience for customers.


Job Functions/Responsibilities



  • Preparing and serving hot and cold drinks such as coffee and tea blend; artisan and specialty beverages that meet quality standards.

  • Highlighting the differences between items, and educating customers about brewing methods.

  • Respond to orders, questions, concerns, and complaints in a polite and efficient manner

  • Serve customers quickly and efficiently.

  • Demonstrate a thorough understanding of all the menu offerings.

  • Taking inventory and replenishing items in display cases, at tables, or behind the counter.

  • Working as part of a fun, high-energy team.

  • Describing menu items and suggesting products to customers

  • Adhering to all food safety regulations and quality controls.

  • Provide outstanding customer service to guests.


Requirements/Qualifications



  • OND, HND in any field of study.

  • Minimum of 2 years experience obtained in a well-structured and reputable organization.

  • Exceptional listening and communication skills.

  • Ability to walk, bend, and stand for extended periods.

  • Availability to work around peak hours, including nights, early mornings, weekends, and holidays.

  • A polite and engaging personality.

  • Commitment to customer satisfaction and service excellence.

  • Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

  • Customer service skills and knowledge

  • High level of attention-to-detail

  • Strong ability to multi-task

  • Good level of literacy and numeracy

  • Enthusiasm to develop your skills and knowledge

  • Adaptable to change and willing to embrace new ideas and processes

  • Ability to work unsupervised and deliver quality work.


Salary: Attractive


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