• Application Deadline: Wed, 31 Jan 2024 00:00:00 GMT
• Position: Head, Revenue Protection and Enforcement


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Edo


• Job Field Finance / Accounting / Audit 
  

Role Purpose

• This role is responsible for ensuring effective strategies are put in place to ensure optimal collection activities.


• Also, that adequate measures are put in place to guard against commercial losses and detect potential revenue leakages/irregularities.

Responsibilities

• Plan, allocated, coordinate and monitored revenue collection and Billing across the business.


• Develop and implement creative and innovative strategies that ensure revenue billing and collection targets are met.


• Deploy and maintain a sustainable platform and mechanism that supports monthly billing inputs and ensures accurate and effective billing.


• Introduce quantifiable revenue/ collection monitoring mechanisms around the business.


• Identify areas with high financial leakages and design appropriate strategies to enhance billing and collection operations – minimizing commercial losses.


• Set and meet agreed revenue protection targets and goals while maximizing cash collection and developing intelligence that will enhance theft detection.


• Ensure that the right value of the energy delivered to the company is recovered in line with the MYTO and Company set targets


• Work with relevant department to develop revenue protection processes and procedures to guard against potential commercial losses.


• Carry out periodic Quality Assurance (QA) on revenue protection processes and recommend improvement opportunities.


• Constantly reviews the Company’s revenue vis-à-vis energy supplied to Bu’s.


• Prepare periodic reports on potential process gaps (revenue leakages) and improvement opportunities.


• Prepare performance report for other commercial units.


• Deploy Mechanism and process to ensure that customer tariffs and corresponding sales are accurate at all times.


• Ensure that the appropriate customer records are generated, metered correctly and appear correctly on end customer billing/metering platform.


• Act as a Revenue Assurance Subject Matter Expert on projects / initiatives that could impact the end to end billing architecture or existing RA controls.


• Perform regular reconciliation and analysis of revenue streams. Documenting revenue flows across business units, feeders, DTs and monitors the same.


• Manage any issue that potentially impacts revenues, from identification through to quantification through to resolution.


• Ensurethat new tools are in line with expectations. Work closely with the UAT team to help development test plans.


• Develop an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.


• Provide commercial data across IT, Technical, Finance and any other relevant department.


• Measure and track KPIs and outcomes against standards, while planning and taking corrective action where required.


• Establish and maintain relationships with key internal and external stakeholders.


• Carry out any other duties as requested by the Head of Department or other members of the executive management team.

Minimum Qualifications

• Bachelor’s Degree in any of the following disciplines - Accountancy, Banking & Finance or other numerate discipline


• At least 10 years relevant work experience, from related sector/ organization with demonstrable understanding of credit / debt management.

Technical Competencies:

• Revenue Assurance


• Business Intelligence


• Management Information Systems


• Data Gathering & Analysis


• Energy Loss Reduction Techniques Management.


• Behavioral Competencies:


• Communication and Interpersonal Relations


• Problem Solving and Decision Making


• Managing Resources


• Business Focus.

Responsibilities

• Monitors and supervises RCG Managers


• Manages gangs composition for effective coverage


• Ensures electronic tracking of RCG gang activities/productivity


• Ensures prompt deployment of tasks on the CDMS app


• Tender periodic reports to COO/Executive Management on RCG performance

Qualifications and Experience

• B.Sc / HND in Marketing, Business Management, Social Sciences, Engineering, etc.


• Minimum of 10 years’ marketing/commercial work experience.


• Experience in the power sector, although not a prerequisite, may be an advantage.


• Professional qualification in marketing, management, etc., will also be an advantage.


• Understanding of business management, strategies, and operations.


• Decision-making and teamwork skills.


• Experience in managing service delivery.


• Experience in people management.


• Highly motivated and entrepreneurial professional.


• Analytical skill


• Ability to lead and drive performance


• Result-driven


• Generic Skills / Abilities:


• Supervisory/leadership skills.


• Decision-making and prioritization skills.


• Negotiation & conflict handling.


• Analysis & problem-solving skills.


• Ability to multi-task.