Key Accounts Manager at Fort Knox Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
74421
Job Views
132

Job Description



Net Monthly Salary – N285,000


Below are the roles and responsibilities but not limited to:



  • He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.

  • Engaging with portfolio of merchants to introduce them to our products.

  • Have a good understanding of the business's products or services and be able to advise others about them.

  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.

  • Onboard and retain the merchants and nurture those key relationships over time.

  • Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.

  • Coordinating pre-sales and post-sales follow up.

  • Hit target quotas for set KPIs (Transaction value, volume, and revenue).

  • To achieve their daily, weekly, and monthly target of transactions.

  • To reactivate the inactive accounts by calling, and visiting them.

  • Monitoring market trends and providing regular competitor feedback.


Requirements



  • Candidates should possess an HND, NCE, BSc qualification

  • 4 - 6 years of experience in the Merchant business.

  • Ability to self-motivate and manage self.

  • Good communication and interpersonal skills.

  • Customer orientation and ability to adapt/respond to different characters.

  • Proximity to Umuahia and its environs is very key.


Benefits



  • Performance Bonus

  • Training & Development

  • Work From Home

  • Paid Time Off

  • Pension Plan

  • Private Health Insurance


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