Developing plans to optimize the sales process, set targets and monitor performance metrics.
Actively pursuing new clients/customers to expand the customer base and achieve sales Target.
Negotiating terms, contracts, and agreement with clients to secure profitable deals for the company.
Overseeing the presentation and layout of showrooms to create an immersive and upscale customer experience.
Identifying and cultivating potentials leads through various channels such as cold calling, networking and digital marketing.
Ensuring that all sales process aligns with the standard of the brand.
Politely respond to questions/inquires raised by customers, conduct suggestive selling to move multiple products, process the paperwork and arrange financing when needed.
Staying updated on industry trends and adapting strategies accordingly to remain competitive in the Market.
Maintain a clean and organized appearance of the showroom by regularly dusting and arranging displays, putting up any point-of-sale information and tags accurately
Carry out physical inventory counts and assisting with orders.
Collecting feedback from clients and internal teams to continuously improve sales and marketing strategies.
Ensure maximum focus is given to excellent service and customer satisfaction.
Process quotes and sales orders
Assist in showroom set-up, design, and presentation of products
Convert visitors into lifelong clients by being able to deliver timely follow-up, provide quality service, and ensure client satisfaction
Explain different customization features to customers and show them how to maximize their features.
Discuss warranties and replacement of parts.
Notify installers after closing a sales deal to collapse and package purchases.
Represent and promote the organization’s products and services at events such as sales expos/fairs/parties
Conduct outbound leads, follow-up calls to potential and existing customers via telephone and e-mail to sell products and services.
Ensure pricing is correct and accurate.
Notify sales manager of any after sales issues with customers