• Application Deadline: Thu, 29 Feb 2024 00:00:00 GMT
• Position: Community Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Rivers


• Job Field Sales / Marketing / Retail / Business Development 
  

Join our team as a Community Manager and be at the forefront of fostering engaging and vibrant online communities. We're seeking an experienced individual with a passion for community building, exceptional communication skills, and a knack for deriving actionable insights from community metrics.

Job requirements

• Bachelor’s degree in Marketing, Communications, Business, or related field.


• Proven 2+ years experience in community management, social media, or related customer-facing roles.


• Excellent written and verbal communication skills.


• Proficiency in social media platforms and community management tools.


• Strong analytical skills with the ability to interpret community metrics and derive actionable insights.


• Passion for community building, exceptional interpersonal skills, and conflict resolution abilities.


• Self-motivated with the ability to work independently and collaboratively within a team.

Job responsibility

• Create relevant and engaging content for online communities.


• Build and maintain relationships with community members, journalists, and industry experts.


• Manage and engage online communities and forums.


• Set and implement social media campaigns to align with marketing strategy.


• Manage the company’s WhatsApp, discord, telegram, and other social media platforms for improving community engagement , stickiness and brand buy-in. 


• Define, maintain, and execute community initiatives and programs (both online and offline), hold AMAs, live sessions, selling products, services and also attend industry events.


• Record and report feedback from the activities .


• Liaise with product development to stay up-to-date with new product development.


• Stay up-to-date with digital trends.


• Collaborate with sales, customer happiness team, marketing, creatives, and other stakeholders to ensure a consistent brand message around customers concerns and feedback.