• Application Deadline:
• Position: IT Support Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field ICT / Computer 
  

Objectives of this Role

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware


• Handle business-critical IT tasks and system improvements


• Enable faster and smarter business processes and employee productivity


• Research and evaluate emerging technologies, hardware, and software


• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace

Responsibilities

• Install, configure, and support workstation software, hardware, printers, and phones


• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy


• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly


• Implement applications and software upgrades and troubleshoot any performance issues


• Train employees in using software and hardware, and provide technical support when needed

Required Skills and Qualifications

• At least Two years of experience in IT support role


• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools


• Excellent interpersonal skills


• Ability to maintain confidentiality of company information

Preferred Skills and Qualifications:

• Bachelor’s Degree (or equivalent) in Computer Science, Software Development or relevant experience


• Project management experience


• Professional certification.