• Application Deadline: Wed, 31 Jan 2024 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Delta


• Job Field Administration / Secretarial  , Medical / Healthcare  , NGO/Non-Profit 
  

Job Summary

He/she is the first point of contact with the KPs or any other person entering the OSS. She must be a KP community member and must:

• Greet all the entrant into the OSS.


• Register clients according to established protocols.  


• Assist Clients to complete all necessary forms and documentation.


• Ensure Clients information is accurate.


• inform Clients of medical office procedures and policy


• In liaison with the record unit maintain and manage client records


• Move Clients through appointments as scheduled.


• Answer incoming calls and deal with inquiries.


• Transfer calls as required.


• Schedule Clients appointments


• Deal with incoming and outgoing post


• Complete other clerical duties as assigned.


• Maintain stock of forms and office supplies


• Ensure reception area is well maintained, neat and clean.


• Safeguard Clients privacy and confidentiality


• Ensure timely courier of retirement to ECEWS HQ

Minimum Recruitment Standard

• Degree in Nursing/Midwifery or bachelor’s degree in science, economics or related field and an Experience in HIV/AIDS Key Population program is an added advantage.


• Excellent command of English and preferably have experience in drafting documents such as proposals, reports, project plans and memos (additional language skills are an asset)


• Demonstrable project management and organizational skills appropriate for a highly multi-tasked environment


• Ability to work in a fast-paced environment and through telephone and e-mail.


• Excellent interpersonal communication and teamwork skills


• Familiarity with standard Office software (Word, Excel, Outlook)


• Previous responsibility managing project budgets will be an asset.


• Being a Nurse is an added advantage and Must be a KP community member.