Technical Officer - Clinical Services at Nigerian Red Cross Society

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
74706
Job Views
98

Job Description



Job Purpose  



  • Under the supervision of the Team lead, The Technical Officer - Clinical Services (TO-CS) will coordinate the delivery of health and nutrition intervention to the Cameroon refugees and host communities in his/her location by providing technical assistance and support to existing Government systems and structures to improve primary healthcare services and referral linkages.


 Job Description 



  • TO-CS shall be responsible for ensuring that effective, efficient and quality clinical services are provided at the respective health facilities where he/she shall be stationed.

  • TO-CS will coordinate and lead the medical outreach team in providing health care to the refugees in the settlements and health care facilities.

  • Responsible for ensuring that effective, efficient and quality clinical services are provided at the respective health facilities where he/she shall be stationed.

  • Provide mentoring and on-the-job training for Health staff and Volunteers in supported Health facilities and in the settlements according to the National guidelines and SoPs.

  • Support the setting up and strengthening of Ward/Village Development Committees to support health facilities and ensure their operations are in synergy with minimum standards of NPHCDA and BHCPF.

  • Provide technical guidance to Assistant Technical Officers - Nutrition, Mental Health, Logistics, M&E team in the team.

  • Undertakes patients’ consultation and physical examination and promoting health education

  • Responsible for generation of Note for File (NFF) for Persons of Concerns (PoC) requiring referrals to secondary and tertiary care; for purpose of approval by Project Manager

  • Follow up with PoCs on admission at secondary or tertiary health facilities, monitor their management and progress, providing feedback and generating discharge summaries and verification of medical bills.

  • Responsible for verification of death certificates for payments of burial support to bereaved relatives of PoCs. 

  • Be responsible for ensuring that medicines and medical supplies are available for the outreach team for effective service delivery.

  • Support ambulance services/crew for referrals and transport of referrals of emergencies in PoC from PHC to secondary and tertiary health facilities in-line with UNHCR guidelines and SOPs including insured and un-insured refugees.

  • Lead emergency response for PoC new arrivals

  • Lead the assessment and screening of PoCs to address physical disability, visual impairment, hearing impairment, and albinism.

  • Support uptake of high impact MNCH intervention such as immunization, Focused ANC, treatment of common ailment, MHPSS, CMR by PoCs through social mobilization, community engagement and school health program

  • Support neglected tropical disease mass drug distribution and cervical cancer screening among PoCs and Long-lasting insecticide nets procurement and distribution.

  • Review retirements and other financial documents before submission to NHQ

  • Submit reports of Project activities to the NHQ

  • Perform any other work-related duties and responsibilities that may be assigned by Line Manager

  • Duties applicable to all staff

  • Actively work towards the achievement of the NRCS goals

  • Abide by and work in accordance with the Red Cross Fundamental Principles and NRCS Statutes

  • Show capacity to assist other members of staff and management, aptitude for maintaining cooperation and team spirit necessary to achieve the objectives of the National Society


Essential Skills and Competencies



  • Good leadership and accountability skills

  • Strong judgment and ability to identify and analyse problems and to think strategically to anticipate, interpret and develop strategic responses to issues

  • Ability to persuade, influence, negotiate, manage and sustain effective, successful strategic relationships both internally and externally

  • Proficiency in the use of MS Office tools

  • Fluency in written and spoken English

  • Desirable attribute

  • Understanding of NRCS Fundamental Principles and Code of Conduct

  • Behavioural Competencies

  • Communicating, and a curious and effective listener

  • Ability to protect the reputation of NRCS through the quality of work, knowledge and experience

  • High ethical standards and honesty in handling the organizational resources and zero tolerance to corruption

  • Culturally sensitive, globally minded and showing respect to the views and opinions of others

  • Ability to collaborate and work well in a team

  • Ability to work under pressure


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