• Application Deadline:
• Position: Assistant Sales & Marketing Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Collaborate with Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.


• To negotiate contracts with clients and to ensure that all necessary paperwork (e.g. credit agreements, etc.) is in place prior to clients’ placing business


• To maintain an efficient sales office procedure and to insure the regular maintenance of an accurate and updated accounts/contacts database and follow-up procedures


• Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases customer base


• Effect periodic sales meetings and update records on ANAIS


• Ensure adherence to the work ethics, policies, and regulations of the Hotel


• Perform administrative tasks of production recording, filing, and inventory


• Responsible for recommending solutions which will help in enhancing the profits of the company and should be a problem solver.


• Provide excellent customer service and ensure that all the customers are satisfied with the services and are not facing any issues


• Responsible for developing strategies and suggesting changes which will help bring about more profit and improved sales


• Have a thorough understanding of the drivers of the business in hospitality sector and have demonstrated the ability to adapt and deliver in an aggressive and competitive environment


• To assist the Sales & Marketing Manager in managing and coordinating all efforts of the Sales & Marketing operations, to ensure efficient, prompt, courteous, consistent quality and proactive service for all hotel guests


• Be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in the hotel


• To pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc. to the management immediately


• To be fully aware of the hotel’s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions and room rates


• To maintain and exceed the hotel’s revenue goals within the allocated market segments


• organize and conduct familiarization tour of the hotel


• To maintain confidentiality of the information directly related to the hotel’s activities and to not divulge such information outside the hotel.

Qualifications

• Degree in Marketing, Business Administration and other related fields


• Minimum of three (3) years working experience in similar role, hotel experience will be a plus


• Sound knowledge of digital and traditional marketing strategies and operations


• Problem solving, communication skills as to relating with clients and colleagues


• Proficient in the use of Opera & other related software for effective marketing communications & operations