• Application Deadline: Tue, 6 Feb 2024 00:00:00 GMT
• Position: Team Lead - Network Monitoring Centre


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 6 years


• Location Lagos


• Job Field ICT / Computer 
  

Proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems applications / network and stays abreast of new technologies emerging in the industry. Provides supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone,

FTTx, wireless networks, inside and outside plant infrastructure, among others. To consistently provide high-quality customer service and support while ensuring customer satisfaction, Working closely with the Infrastructure team.The primary duties and responsibilities will include but not limited to: Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the systems runs efficiently without interruption.

The NMC Lead must keep upper management informed about what is 

happening on the infrastructure.

Requirements

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical /Electronics Engineering


• 3 – 6 years work experience.


• CCNA, CCNP (Desired)


• A hands-on experience with the following is a must: Routing, Switchig and GPON Technology


• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.


• Understanding of iTIL v4 service management