Job Description
Mechanic On The Go, a dynamic automotive service provider in Ikeja, Lagos, is seeking a proactive and organized individual to fill the role of Personal Assistant to the CEO. If you are detail-oriented, possess excellent communication skills, and are proficient in managing schedules and financial data using Excel, we invite you to join our team.
Responsibilities:
Communication Management:
- Receive and manage incoming calls, leads, and messages on behalf of the CEO.
- Prioritize and organize customer complaints and queries for prompt resolution.
Service Scheduling:
- Coordinate and schedule home services and workshop services based on customer needs.
- Liaise with the service advisor and technicians to ensure efficient deployment.
Data Management:
- Use Excel to log financial transactions, including revenue and expenses.
- Maintain an organized database of customer details, including car make models and history of repairs done.
Appointment Coordination:
- Schedule and coordinate appointments for the CEO, including meetings, calls, and business engagements.
- Prepare and distribute meeting agendas and follow-up on action items.
Administrative Support:
- Provide administrative support to the CEO, including drafting emails, preparing documents, and managing filing systems.
- Assist in the preparation of reports and presentations.
Qualifications:
Organizational Skills:
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Attention to detail and a commitment to accuracy.
Communication Skills:
- Excellent verbal and written communication skills.
- Professional and courteous demeanor in handling customer inquiries.
Excel Proficiency:
- Advanced skills in Microsoft Excel for data entry, analysis, and reporting.
- Ability to create and maintain organized spreadsheets.
Adaptability:
- Ability to adapt to changing priorities and handle unexpected tasks with composure.
- Proactive mindset in anticipating and addressing potential issues