• Application Deadline:
• Position: CRM Content Specialist (Growth)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• Job Field Media / Advertising / Branding 
  

Description

• We need a mid-level candidate with experience in CRM Content Writing / Editing ensuring that best practice is adhered to for the medium being used & executing CRM campaigns (preferably for a Fintech, Bank or e-commerce brand).

Roles and Responsibilities

• Deliver best in class CRM communications.


• Build CRM journeys that follow up on customer activity.


• The person must be able to analyse and report on the success of your campaigns, including conversion and provide insights in an engaging and measured way.


• Understand the data requirements of campaigns to drive the highest possible performance.


• Understand & create A/B testing campaigns.

Requirements

• Bachelor's Degree in a related field


• At least 2-3 years experience in CRM


• Technical expertise with CRM and analytical systems


• Knowledge of online marketing methods and best practices


• Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management


• Strong mathematical skills to analyze reports and work with large data sets


• Attention to detail, to manage the integrity of the CRM data


• Commercial awareness to understand the target market and design campaigns accordingly


• Strong communication skills along with a customer-oriented attitude


• Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion and diversity, integrity, customer focus, and respect.

Benefits

• Private Health Insurance


• Pension Plan


• Training & Development


• Performance Bonus