• Application Deadline: Sat, 10 Feb 2024 00:00:00 GMT
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Description 

• Ensure all technology services are well managed to meet operational requirements in designated area(s) of the Store.


• Liaise with all departments/sections, staff to understand and interpret their needs with respect to providing services related to IT and collaborate across lines in meeting those needs.


• Ensure constant availabilty of internet connection at all time.


• Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with the business need.


• Provides technical leadership on a variety of highly specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.


• Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning, with an emphasis on advocating for the needs of the area(s) supported; implements tracking and evaluation programs to assist in accomplishment of established goals.


• Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the store to ensure effective operation of an organization.


• Participates in development of IT Service Catalog offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.


• Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance when necessary.


• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.


• Performs miscellaneous job-related duties as assigned.