• Application Deadline: Mon, 27 Jun 2022 00:00:00 GMT
• Position: Network / Systems Administrator (Technical Services)


• Job Type Full Time


• Qualification MBA/MSc/MA


• Experience 3 - 5 years


• Location Lagos


• City Victoria Island


• Job Field ICT / Computer 
  

Location: Victoria Island, Lagos

Job Purpose

• To ensure Systems and Network objects companywide are functional


• To ensure the functionality of all Company Systems and Network Objects

Job Responsibilities

Key Result Area 1 - Systems Management & Operations:

• Manage and maintain messaging and collaborating systems (Ms Exchange and Google G-Suite)


• Maintain system and verify that peripherals are working properly.


• Identify and solve problems that arise with computer networks and systems


• Update system as soon as new version of OS and application software comes out


• Monitor computer networks and systems to identify how performance can be improved


• Maintain network and computer system security and ensure that all systems are operating correctly


• Collect data in order to evaluate the network’s or system’s performance and help make the system work better and faster.

Key Result Area 2 - Hardware & Software Management:

• Servers’ management and maintenance.


• Monitor system performance and quickly arrange repair for hardware in occasion of hardware failure.


• Install software and create a backup and recovery policy


• Install all network hardware and software and make needed upgrades and repairs


• Monitor network communication.

Key Result Area 3 - User & Vendor Management:

• Users supports and administration (setup and maintaining accounts)


• Train users on the proper use of hardware and software


• Password and identity management


• Implement the policies for the use of the computer system and network Setup security policies for users.


• Add users to a network and assign and update security permissions on the network


• Sourcing for genuine affordable consumables and ensure they are effectively utilized.


• Assist BPMO establish vendor supplies meet with the customer’s specifications.

Key Result Area 4 - Personal Development:

• Update job knowledge


• Participate in educational opportunities and read professional publications


• Maintains personal networks


• Participation and membership of professional organizations.

Key Performance Indicators

Key Result Area 1 - Systems Management & Operations KPI:

• System Maintenance


• 99.99% provision of necessary computer tools and consumables.

Key Result Area 2 - Hardware & Software Management- KPI:

• Defective servers/workstations are brought to operation within 24hrs max


• Daily backup of all the servers.

Key Result Area 3 - User & Vendor Management- KPI

• 95% of user system availability


• 97% email services availability.

Key Result Area 4 - Personal Development- KPI:

• Professional Membership and participation


• Number of training and development activities.

Job Specification

• Education: M.Sc Computer Science


• Professional Qualification: MCSE,CCNA, ITIL


• Experience: 3 - 5 years in Network and systems Administration