• Application Deadline: Thu, 29 Feb 2024 00:00:00 GMT
• Position: Senior Store Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Rivers


• Job Field Procurement / Store-keeping / Supply Chain 
  

Job Description

• We are seeking a highly an experienced Senior Store Supervisor who would play a pivotal role in ensuring the efficient and effective functioning of the store.


• This position involves overseeing daily operations, managing staff, and maintaining a high level of customer satisfaction.


• Supervise and lead store staff, providing guidance and support to achieve operational excellence.


• Oversee day-to-day store operations to ensure smooth and efficient processes.


• Monitor inventory levels, coordinate restocking activities, and manage stock rotation.


• Maintain a high standard of customer service by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.


• Train and motivate staff to deliver exceptional customer service.


• Collaborate with the visual merchandising team to ensure attractive and appealing store displays.


• Implement and monitor key performance indicators (KPIs) to measure store performance.


• Analyze sales data and develop strategies to improve overall store profitability.


• Conduct regular training sessions for staff to enhance product knowledge and customer service skills.


• Ensure adherence to company policies, procedures, and safety guidelines.

Requirements

• Bachelor's Degree in Business Administration or relevant field.


• Proven experience in store, with a minimum of 5 years in a supervisory role.


• Strong leadership and interpersonal skills.


• Excellent communication and organizational abilities.


• Knowledge of inventory management and merchandising techniques.