Solution Implementation Lead Consultant - Digital at Phillips Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
75099
Job Views
88

Job Description



Job Overview:



As a Senior Solution Implementation/Lead Consultant in our Digital Technology Advisory team, you will play a pivotal role in shaping and delivering digital solutions that address complex business challenges. This position is ideal for someone who has a passion for digital technologies and a track record of implementing innovative solutions in a consulting environment.



Job Responsibilities/Duties:



A Consultant shall be a respected professional in her/his field who shall consistently apply the firm’s policies and procedures to:



  • Advisor

  • Lead and manage end-to-end digital transformation projects for high-profile clients

  • Develop strong client relationships, understanding their unique needs and tailoring digital solutions to meet these requirements

  • Serve as a trusted advisor, providing expertise and guidance on digital strategy and implementation to clients and internal assignment

  • EOIs and Proposals


When assigned by her/his Staff Manager, assist in preparing:



  • Expressions of interest

  • The technical component of a proposal as directed by the designated Staff Manager, including conducting any necessary research

  • Assignments

  • Carry out assignment duties in accordance with the terms of reference and assignment programme

  • Carry out assignments employing professional knowledge and innovative solutions to problems encountered

  • Carry out hardware component of solution implementation. Managing hardware peripherals supporting products

  • Facilitates master plan for all PC/workstation validation

  • Build, author and configure all application requirements including form integration

  • Test all third-party integration of vendors software within or outside to ensure solution stability i.e. Swift, Interswitch etc

  • Facilitate and manage project milestones

  • Product definition, gathers business requirements and translates to configuration development and scope

  • Application acceptance, validate, modify and test configuration work and business workflow requirements

  • Train the trainers - facilitate product specific training and ensures trainers incorporate processes and procedures as designated

  • Provide implementation/conversion support assistance with master conversion plan for implementation from a readiness to full production environment

  • Manages technical activities and facilitates technical questionnaire, manages challenges and issues

  • Training

  • Develop materials and facilitate as a trainer on topics of her/his specialization

  • Develop materials and facilitate generally (and at least once every six months) as a trainer and facilitator for the firm’s training programmes, thus gaining exposure to other skills and topics and honing presentational skills

  • Team Leadership

  • Hold regular team meetings in order to review progress and ensure exchange of experiences and ideas

  • Act as the day-to-day interface between the client and our team

  • Encourage, motivate and manage the team on site

  • Manage the assignment in accordance with the instructions given by the Assignment Manager and keep her/him informed of progress

  • Practice Development

  • Identify opportunities to – or as requested - take the lead in conducting training courses on topics in area(s) of specialization and participate generally in the firm’s training programmes both internally and for clients

  • Monitor and research emerging client needs and market developments in products and services in her/his area of specialization and recommend new developments and upgrading in which the firm might invest

  • When assigned, develop and upgrade products and services in accordance with the approved budget(s)

  • Innovation and Thought Leadership:

  • Stay abreast of emerging digital trends and technologies

  • Contribute to thought leadership within the digital domain, publishing articles, and presenting at conferences

  • Drive innovation within the team, encouraging creative problem-solving and new approaches to challenges


ESSENTIAL SKILLS:



  • Requires good working knowledge of Oracle systems, Core Banking applications such as Finacle and Flexcube, as well as the Nigerian Banking Environment, interfaces with Network operators and payment aggregators

  • Technical skills in Applications and solutions implementation

  • Ability to work as a member of a multi-discipline professional team working in a multi-cultural environment

  • Report Writing and Knowledge of IBM Query and Oracle Database

  • Demonstrated experience in translating business needs/end-user requirements

  • Demonstrated experience working in a client facing role

  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner

  • Strong innovative problem- solving skills

  • Effective presentation skills and a confident speaker

  • Strong drive and focus, coupled with other listed skills, to be able to convert plans into action and requisite results on time

  • Good oral and written English

  • Able to conduct interviews effectively

  • Able to work on her/his own initiative, i.e. with minimal supervision


Requirements



  • Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field

  • 5-9 years of experience in a digital technology advisory/consultancy role, with a proven track record of implementing digital solutions

  • A track record of progressive achievement and advancement in implementing solutions and applications

  • Strong knowledge of digital technologies and trends

  • Excellent client-facing and communication skills

  • Proven ability to lead and manage teams

  • Strong analytical and problem-solving skills

  • Must have at least two of the following professional qualifications:

  • Networking – CCNA, CCNP

  • System Administration – MCTS, etc

  • Project Management - Prince2/PMP

  • IT Service Delivery – ITIL v3 Foundation

  • IT Governance – COBIT5 Assessor/Implementer


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