• Application Deadline: Mon, 5 Feb 2024 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Administration / Secretarial 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Description

• We are seeking a friendly and organized Front Desk Person to join our spa team.


• The ideal candidate will be the first point of contact for clients, providing exceptional customer service and ensuring smooth operations at the spa.

Duties / Responsibilities

• Greet clients with a warm and welcoming demeanor as they arrive at the spa


• Answer phone calls, schedule appointments, and assist clients with inquiries or requests.


• Check-in clients for appointments and process payments using the spa's booking system.


• Provide information about spa services, packages, and promotions to clients.


• Coordinate with spa therapists and staff to ensure smooth client flow and scheduling.

Skills / Requirements

• At least 3 years previous experience in a customer service role, preferably in a spa or hospitality setting.


• Proficiency in using computerized booking systems(e.g., Microsoft Office).


• Excellent communication and interpersonal skills


• Strong organizational skills and attention to detail


• Ability to work well under pressure in a fast-paced environment


• Flexibility to work evenings, weekends, and holidays as needed.