• Application Deadline:
• Position: IT Assistant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• Provide first-level technical support to end-users


• Assist in troubleshooting and resolving IT-related problems for staff members.


• Install, configure, and maintain computer hardware, operating systems, and application software.


• Conduct regular updates and patches to ensure the security and optimal performance of systems.


• Create and manage user accounts, permissions, and access controls


• Provide onboarding support for new employees, including setting up computer systems and user accounts.


• Implement and monitor data backup procedures to ensure the integrity and availability of critical data.


• Assist in implementing and enforcing IT security policies.


• Provide training sessions to staff on IT best practices and proper usage of technology.


• Create and maintain documentation for IT systems, procedures, and troubleshooting guides.


• Participate in cross-functional teams for IT-related projects.

Qualifications:

• A degree in Information Technology, Computer Science, or a related field.


• Previous experience in a similar IT support role.


• Strong knowledge of computer systems, networks, and software applications.


• Excellent troubleshooting and problem-solving skills.


• Familiarity with microfinance operations and systems (preferred but not mandatory).


• Good communication and interpersonal skills.