Onboarding and Documentation Officer at MacTay Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
75386
Job Views
75

Job Description



Job Description



  • The Onboarding and Documentation Officer is the primary point of contact for who provides critical support to candidates, hiring managers, and internal HR and business stakeholders to provide a standard onboarding experience for newly hired employees.

  • The Onboarding and Documentation Officer is responsible for ensuring timely execution and completion of a seamless workflow for each new employee.

  • Welcomes newly hired employees and executes the engagement plan throughout the onboarding journey; manages the end-to-end onboarding process, including scheduling, tracking, and reporting.

  • Ensures compliance with all processes and always maintains a high level of confidentiality.

  • Challenges status quo and proactively identifies process improvements.

  • Identifies innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience.


Educational Qualifications



  • A Bachelor’s Degree or an Associate Degree in Human Resources Management or a related field of study.

  • Experience as an onboarding and documentation officer or in the same HR role.


Job Requirements:



  • Ability to work successfully and professionally with all levels of employees and management.

  • Ability to understand basic technical concepts and explain them in simple terms.

  • Must be able to learn and adapt to new systems and processes quickly.

  • Ability to troubleshoot, identify improvements, and make simple decisions independently.

  • Strong attention to detail with ability to prioritize and handle multiple tasks at once.

  • Strong team player with a result-driven approach and who can work with limited guidance.

  • Energetic person with strong interpersonal and communication skills, including active listening.

  • Very strong work ethic (reliable) with “can do” and collaborative attitude.

  • Fluency in English.

  • Proficiency in Microsoft Office/Suite including MS Word, and MS PowerPoint.

  • Understanding the practical use of Human Resources Information Systems (HRIS).

  • Basic knowledge of the state, federal or local Employment/labor laws and regulations.

  • Conflict-management ability to help settle possible employee complaints.


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