IT Support Assistant at Greengates Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
7552
Job Views
322

Job Description



Responsibilities



  • Support of Enterprise Applications and attend to user IT needs.

  • Manage the day –to-day running of the ICT infrastructure in subsidiary locations.

  • Engage in troubleshooting of systems.

  • Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • E-mail support and management

  • Local Area Network (LAN) / WAN troubleshooting.

  • Create website layout/user interface by using standard HTML/CSS practices

  • Create and manage websites using WordPress, Joomla or any other CMS.

  • Write well designed, testable, efficient code by using best software development practices

  • Integrate data from various back-end services and databases

  • Gather and refine system specifications and requirements based on technical needs

  • Create and maintain software documentation

  • Be responsible for maintaining, expanding, and scaling our websites, blogs and social media handles.

  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities

  • Create branded documents, logos, ID Cards, Signage using Corel Draw or Adobe Photoshop.

  • Cooperate with Vendors and designers to match visual design intent.

  • Regular update of various social media platforms with approved contents.


Requirements



  • Proven working experience in web programming

  • Good graphic design skills

  •  Knowledge of modern HTML/CSS, WordPress and Joomla will be preferred.

  • Familiarity with Cpanels.

  • Familiarity with at least one of the following programming languages: PHP, ASP.NET, JavaScript or Ruby on Rails will be an added advantage.

  • A solid understanding of how web applications work including security, session management, and best development practices.

  • Adequate knowledge of relational database systems, Object Oriented Programming and web application development

  • Hands-on experience with network diagnostics, network analytics and troubleshooting tools.

  • Experience in Windows Operating systems and system troubleshooting.

  • Knowledge of IT Support ( Infrastructure and Applications)

  • Basic knowledge of Search Engine Optimization process

  • Aggressive problem diagnosis and creative problem solving skills

  • Strong organizational skills to juggle multiple tasks within the constraints of  timelines and budgets with business acumen

  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies.

  • Good interpersonal relationship.

  • Very good at the use of MS Office suites.


Qualifications:



  • B.Sc. / HND or minimum of OND, in computer Science, Computer Engineering or a related field

  • At least 3 years’ experience in IT Application and Infrastructure Support  

  • Professional certifications in the following areas: ITIL, Full Stack Developer or any other relevant ICT certification will be added advantage.


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