• Application Deadline: Thu, 29 Feb 2024 00:00:00 GMT
• Position: Business Operations Officer- Confectionary Brand (Cake)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• City Lekki


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Our Client in the cake and confectionary space is looking to hire a professional who would handle The store's Operations process and Client relationship. The right candidate should live in close proximity to Lekki.

Responsibilities:

• Take customer orders and ensure they are appropriately sent to the Operations staff


• (Head Decorator and Baker) and sent to the group chat.


• Manage all client relations including response to all customer enquiries, orders and feedbacks -this includes walk in customers' enquiries, phone calls, text messages,


• Instagram, emails and all other online platforms


• Update customer details periodically


• Must succinctly communicate the process of order confirmation to customers


• General coordination and supervision of office operations and environment to ensure that it is clean, safe and appropriate for daily operations


• Inventory management. Every unit should send in a list of all the things needed at the beginning of each week. Designate a market day where all inventories will be bought bimonthly.


• Manage off days request and ensure that the Creative Director is notified at the beginning the month.


• Manages the online presence and other social interactions of TL Fondant. This includes whatsapp and Instagram. Posting 6 days a week.


• Keeps and maintain purchases and petty cash record of the business


• Manages all bank transactions of the company


• Paying in cheques at the bank


• Cash deposit at the bank


• Maintains appropriate filing systems and book keeping


• Prepares weekly, monthly and other periodic reports- butter, petty cash, purchases, delivery and feedback reprts


• Organizes and manages weekly staff meetings. Send minute of meeting as a whatsapp message.

To be successful in this role, you will need:

• A bachelor’s degree in event management, hospitality, marketing, or a related field


• At least 3 years of experience in Client relationship management a similar role


• A flexible schedule and availability to work on weekends and evenings


• A strong attention to detail and a creative flair


• A positive attitude and a team player mentality


• Preferably female

Salary: ₦100,000.00 - ₦120,000.00 per month