• Application Deadline: Tue, 5 Mar 2024 00:00:00 GMT
• Position: Claims Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Insurance 
  

Job Overview

Undertakes excellent customer service relationship, analyze claims and underwriting policy  documents to determine the extent of the company’s liability.

Responsibilities;

• Register notification of claims into the software, open file and allocate claim number;


• Verify policy status;


• Acknowledge claim notification and request for claims substantiating document from  claimants/Brokers for review


• Schedule appointments with claimants/brokers to arrange for post loss inspection; 


• Assist Field staff on investigation to ascertain validity of reported claims;


• Interpret policy wording, analyze and adjust claims to determine the extent of company's liability and make recommendations to the Team Lead;


• Communicate offer within 24hours after all relevant approvals


• Follow-up and collect all relevant title documents; recoveries and salvaged items from 


• negligent third party or insured to reduce claims outlay before payment is made.


• Prepare claim requisition/ vouchers to pay claimants, co-insurers, solicitors and other  professionals;


• Reviews/send copies of loss adjusters reports to co-insurers and collate opinions on their 


• recommendations where applicable.


• Prepare relevant Claims reports for Paid and Outstanding Claims on weekly; monthly and  quarterly basis.


• Processing of service agents fees for payment


• Compute outstanding losses for Reinsurance Unit; 


• Preparation of weekly, monthly and quarterly reports/returns


• Computation of Loss ratios 

Requirements;

• First degree in any discipline


• CIIN certification is an added advantage


• 3 years progressive work experience as an insurance claims executive

Demonstrates excellence in:

• Verbal and written communications.


• Time management.


• Claims judgement.


• Business acumen.


• Organizational skills;


• Interpersonal skills; and


• Analytical skills.


•  Underwriting skill