• Application Deadline:
• Position: Manager, Wintel


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Job ID: IRC5335

Job Summary

• Lead the design, implementation, and maintenance of all Microsoft Infrastructure Software across Business, Service and Resource/Infrastructure capacity development and governance across enterprise systems.

Principal Functions

Tactical:

• Assist in the implementation of approved policies and procedures for Microsoft Infrastructure system design, implementation and maintenance.


• Partner with business leaders, IT service operations team and other relevant stakeholders to identify Microsoft Products in line with Business requirements


• Responsible for planning of Microsoft Infrastructure systems upgrades and deployment.

Operational:

• Provide technical and operational support in management of multiple Microsoft Infrastructure in a highly dynamic business environment and to support business


• Provide support in the implementation and user acceptance testing of Windows operating systems


• Assist in the development of a proactive maintenance cycle for Windows operating systems and automate preventive/routine maintenance on systems


• Perform daily Windows operating system administration, including hardware & software upgrades


• Maintain backup of the Windows operating system network


• Ensure optimal performance of all applications running on Windows operating system environment in EMTS through proactive tuning and preventive maintenance


• Monitor Windows systems performance and recommend adjustments to system parameters to ensure optimum performance and response time


• Work with the User Support team to provide second level support to the end users and ensure timely resolution of Windows system problems


• Collaborates with business, information security, database and application development teams to define and design scope for each project


• Develops and maintains system and project documentation including progress reports of the environment and systems


• Delivers support/ engineering which includes design, system upgrades, maintenance and enhancements, new implementations and solutions, root cause analysis and resolving performance issues


• Perform configuration, management and maintenance tasks for the following: Microsoft Windows Server platform, Active Directory, IIS, Microsoft Clustering as well as virtualization technologies.


• Carry out other duties as instructed by Head of IT Operations

Educational Requirements

• Degree level education with a solid all-round knowledge of IT and its use within a business environment with minimum of 5+ experience


• Expert in Microsoft Infrastructure Software


• Excellent knowledge in Microsoft Windows Server platform (configuration, security, debugging crashes or poor performance, understanding of core operating system constructs such as memory, processor and I/O - disk and network)


• Expert in Microsoft Public (Azure)Cloud


• Proven professional experience with Virtualization (VMware vSphere & Microsoft Hyper-V)


• Proven professional experience and understanding of Microsoft Active Directory


• Good overall knowledge of Microsoft System Center Suite


• Must be capable of working under pressure in a supportive environment, this will include dealing with escalations from the business, providing feedback and dealing with several projects and problems simultaneously in an effective manner.


• The position holder must be capable of working on their own initiative within the procedures and guidelines laid down.


• The ability to communicate with all levels of staff, management and up to senior management level.


• Solid problem-solving skills.


• Resilient, confident and tenacious.


• Good interpersonal skills. 


• Prepared to work extended hours and travel to other sites/regions as required