• Application Deadline: Thu, 9 Jun 2022 00:00:00 GMT
• Position: Accounts Officer - Refund Desk Support


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Enugu


• Job Field Finance / Accounting / Audit 
  

Job Responsibilities

• Receives and collates all Refund Application forms with ticket details as may be submitted by locations/stations/Customer Service desk and customers.


• Registers promptly all Refund Applications in Refunds register (database)


• Checks status of each ticket from the reservation system as to ascertain current status -if ticket is unused / partly used / refundable.


• Scrutinizes all Ticket Refund Applications and supporting documents as to ensure completeness of documentation and eligibility for refunds.


• Scrutinizes all Refund requests relating to unticketed transactions and relevant supporting documents to ensure completeness of documentation and eligibility for refunds.


• Updates Payment details for each refund application processed in the Refund Register upon payment of Refundable amount


• Responds promptly and correctly to the numerous day to day requests by the Commercial Team for confirmation of online payment transactions through the Paystack platform.

Experience & Qualifications

• B.Sc. Degree or HND in Accounting


• 3 – 5years experience in similar role in an airline or Travel Agency.


• Working knowledge of Videcom Reservation System would be an added advantage


• Excellent communication and interpersonal skills


• Must be Computer literate