• Application Deadline: Mon, 20 Jun 2022 00:00:00 GMT
• Position: Direct Sales Agent


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Abuja


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary

• Execute all tasks and activities related to the marketing of products/ services to existing and prospective customers within the assigned region and business area.

Key Responsibilities

• Promote company products by marketing Fedeth’s products and service offerings to current and potential clients within the assigned jurisdiction.


• Educate customers on the terms and conditions guiding Fedeth’s products and services.


• Inform customers of the distinguishing features and benefits of Fedeth’s new products and services.


• Obtain and file supporting documents and customer correspondence required in closing a deal and provide all other administrative support for transactions.


• Log and resolve customer queries and complaints, escalating to other support units where necessary to ensure effective resolution.


• Participate in the implementation of effective marketing strategies, programmes and activities aimed at meeting customer needs, enhance asset creation and relationship management.


• Build and maintain client base through aggressive customer relationship building and management.


• Participate in the recovery action on non-performing loans, including watch listed accounts.


• Conduct customer surveys and business environmental analysis and generate relevant information for product/ service development.


• Prepare/ compile agreed periodic activity and performance reports for the attention of the Team Leader, Marketing.

Requirements

• HND / OND qualification with 2 - 5 years of work experience.

Technical Skills:

• Good knowledge and understanding of the dynamics of marketing models.


• In-depth knowledge and understanding of the principles of marketing – advertising, brand management, market/sector targeting, product development etc.


• Expert knowledge of Fedeth’s products and services.


• Possession of in-depth knowledge of customer acquisition/ retention strategies


• Good knowledge of the Nigerian Financial Services Industry with emphasis on the mortgage, real estate financing and retail/small business banking sub-sectors

Soft Skills:

• Excellent communication (written and oral), interpersonal and negotiation skills


• High level of drive and resilience in achieving set goals/ targets.


• Good appreciation and working knowledge of MS Office tools


• High sense of responsibility, accountability and dependability.