Airport Services Agent(Abuja) at Qatar Airways

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
7623
Job Views
356

Job Description



About the Role



  • We are currently recruiting for Airport Services Agent in Abuja.

  • As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.

  • You will ensure quality service and adherence to safety policies and security standards. 


Specific Accountabilities



  • Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers

  • Escorting and directing arriving and departing passengers to the respective areas such as the hotel desk, visa counter, transfer desk, premium lounges and boarding gates

  • Assisting the Duty Officer in handling company materials and records

  • Liaising with the Ground Handling Agent (GHA) for quick processing of hotel and transfer passengers

  • Ensuring passengers are assisted smoothly through airport facilities

  • Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit

  • Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality are maintained

  • Organizing check-in counters and coordinating documentation issues


Be part of an extraordinary Story:



  • Your skills.

  • Your imagination.

  • Your ambition. Here, there are no boundaries to your potential and the impact you can make.

  • You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

  • You have the chance to be a part of our future, and build the life you want while being part of an international community.

  • Our best is here and still to come.

  • To us, the impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

  • Together, everything is possible.


Qualifications 

About you:

The successful candidate will have:



  • High School qualification

  • Minimum of 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.

  • Excellent communication skills with fluency in the English language.

  • High energy and a positive attitude are necessary to perform well in this very high pressured and demanding environment.

  • High level of computer literacy

  • Excellent customer focus and service delivery.

  • Good interpersonal skills and strong team orientation

  • Should have legal rights to live and work in Nigeria.


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