Job Description
Job Description
- Greet and assist visitors and clients: A warm smile and a welcoming demeanor create a positive first impression.
- Guide clients and visitors to the appropriate departments.
- Provide information about the products and services offered.
- Answer and direct phone calls: handle a busy phone system,ensuring calls are directed promptly and efficiently.
- Serve as a knowledgeable resource for inquiries regardingappointments, and general information.
- Employ excellent phone etiquette to leave callers with a favorable impression.
- Schedule appointments and manage calendars
- Coordinate appointments between clients and other relevant parties.
- Use calendar management tools to optimize time management and efficiency.
- Handle incoming and outgoing correspondence: Sort and distribute mail, packages, and faxes to the appropriate recipients.
- Maintain an organized filing system for physical and digital documents.
- Maintain office cleanliness and organization: Ensure the reception area and common spaces are tidy and presentable.
- Arrange for the maintenance of office equipment, such as printers and copiers. Manage inventory of office supplies and place orders as needed.
Education, Experience and Skills
- B.Sc. B.A., or HND in relevant field
- A minimum of 1 year experience required
- Excellent communication and interpersonal skills to greet and assist clients in a professional and friendly manner.
- Ability to handle a high volume of calls, emails, and inquiries while maintaining composure and attention to detail.
- Proficient in Microsoft Office and other relevant software for scheduling appointments and maintaining accurate records.
- Strong organizational and multitasking skills to manage administrative tasks such as filing, data entry, and inventory management.
- Knowledge of account terminology and procedures to provide accurate information to clients and colleagues.
Requirements:
- Ability to smile and appear radiant at all times
- Dress coporately
- Presentable
- Must be able to multi task
- Must be able to be discreet
- Good Communication and Diction skills
- Good Interpersonal skill.
- Female Preferably.