Customer Care Representative (Igbo Speaking) at ISON BPO

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
7662
Job Views
198

Job Description

  • Application Deadline: Fri, 12 Aug 2022 00:00:00 GMT
  • Position: Customer Care Representative (Igbo Speaking)

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 0 - 2 years

  • Location Lagos

  • Job Field Customer Care 



Responsibilities



  • Show potential customers how goods and services are of benefit to them.

  • Respond to customers’ questions on the available products and services.

  • Record data and account information digitally or on written forms.

  • Pay attention to the customer’s complaint and concern to identify the cause of the problem.

  • Work quickly to resolve the client’s issues and complaints by selecting appropriate responses.

  • Provide background information when referring advanced cases to a manager or supervisor for resolution.

  • Follow up with previous or current customers to anticipate their needs.


Requirements



  • Candidates should possess a Bachelor's Degree with 0 - 2 years work experience.


Salary

N32,000 - N50,000 Monthly.


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