• Application Deadline:
• Position: Experience Support Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Victoria Island


• Job Field ICT / Computer 
  

Overview

• We’re searching for an Experience Support Specialist to deliver a variety of administrative and program management services to support the Learning Experience activities for elev8. This includes logistics, customer service, administrative responsibilities, coordination of tasks between vendors and suppliers. 


• The role is based in Nigeria and will be within the Learning Delivery unit under the Global Head of Learning Delivery.


• A career in tech. Work with the biggest and best names in technology.


• We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow. 


• We celebrate diversity in every way. In fact, it’s the reason we’ve grown so fast. If you like being part of a global team, are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk.

Responsibilities

This role will:

• Assist on logistics for all courses and learning programs.


• Handle nomination (send the invitation for learners), registration, invitation letters, outlook invitations, kick-off session, purchase of material & labs & vouchers, upload the information to the platform, coordinate with the trainers the elaboration of pre-post assessments, quizzes, and exam simulations, and the upload to the platform.


• Coordinate the purchase of training material.


• Conduct the management and coordination of the testing center.


• Partner with local teams to ensure the success of every training program.


• Collaborate with the overall administration tasks within the building and with finance on the payment of purchase orders.


• Support the processes in place to assist trainers and learners during the courses as well as post-course activities to evaluate course effectiveness.

Qualifications

In this role:

• Bachelor's Degree preferred.


• Professional fluency in English is essential, both written and oral.


• Strong understanding of MS Office tools (Excel, Power Point, Teams, Outlook, CRMs).


• Must have demonstrated relevant administrative experience along with strong communication and customer service skills.


• Must be detail-focused, organized, and able to work independently and as a team player as needed.


• Experience in training, education, or program management is considered an advantage.