Job Description
Responsibilities
- Provide knowledgeable answers to enquires about cars in the showroom, pricing and availability
- Deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations
- Build and maintain effective working relationships with operational colleagues and workshop staff.
- Escalating customers enquires to the right department and follow up on After Sales services
- Creating, supervising and ensuring business area is ready for business of the day
- Make suggestions for improvements in all matters within area of responsibility
Qualifications & Requirements
- B.Sc / HND in English, Mass Communication or other related courses
- 2 - 3 years of relevant work experience
- Excellent phone etiquette and good verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Proficiency in the use of Microsoft office applications – MS Excel, Word and PowerPoint.