Front Desk Officer at Affordable Cars Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
76805
Job Views
90

Job Description



Responsibilities



  • Provide knowledgeable answers to enquires about cars in the showroom, pricing and availability

  • Deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations

  • Build and maintain effective working relationships with operational colleagues and workshop staff.

  • Escalating customers enquires to the right department and follow up on After Sales services

  • Creating, supervising and ensuring business area is ready for business of the day

  • Make suggestions for improvements in all matters within area of responsibility


Qualifications & Requirements



  • B.Sc / HND in English, Mass Communication or other related courses

  • 2 - 3 years of relevant work experience

  • Excellent phone etiquette and good verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work

  • Proficiency in the use of Microsoft office applications – MS Excel, Word and PowerPoint.


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