Food and Beverage Waiter at Premium Swiss Hospitality

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
76998
Job Views
93

Job Description



Position Summary



  • Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards.

  • Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.

  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

  • Record transaction in POS system at time of order.

  • Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day.

  • Complete closing duties, including restocking items, turning off lights, etc.

  • Present physical and accurate check to guest and process payment.

  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

  • Speak with others using clear and professional language.

  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

  • Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift.

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

  • Perform other reasonable job duties as requested by Supervisors.


Requirements



  • Candidates should possess SSCE / OND / HND / Bachelor's Degree with 2+ years relevant work experience.


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