Business Development Officer at HRD Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
77005
Job Views
87

Job Description



Job Objective and Summary



  • Develops and implements strategies to ensure onboarding of new customers and maintain excellent day-to-day relationships to achieve organizational goals.

  • The principal objective of the role is client relationship management, business development, client acquisition, market analysis, risk monitoring and mitigation.


Responsibilities



  • Initiates and develops relationships with MSMEs and others for business growth.

  • Manages information flow between client and the company

  • Monitors and reports on the performance of all loans, schemes and investments managed for the company against monthly/quarterly/annual plans.

  • Responsible for achieving business development targets for a segment of the market

  • Stays abreast of recent market trends, identifies market opportunities and develops customer relevant propositions that drive key measures such as market share, revenue, profit and brand health.

  • Works with management in developing timely solutions for client requirements.

  • Conducts business reviews with clients on periodic basis.

  • Contacts and follows-up on prospects for new opportunities.

  • Addresses customer issues/concerns in accurate and timely manner.

  • Provides business advice and consultancy to clients in an effective manner.

  • Maintains strong knowledge of company’s products, pricing, policies etc., so as to educate clients on benefits

  • Identifies present and future business development opportunities with new and existing clients.

  • Maintains security and confidentiality of client information.


Key Performance Indicators



  • Contribution to company’s’ PBT

  • Non-Performing Loan Ratio

  • Volume of new loans disbursed to clients

  • Number of new clients onboarded/disbursed to

  • Total number of clients disbursed to within the year

  • Number of jobs created

  • Gender Empowerment (percentage of total MSMEs impacted that are female-owned)

  • Youth Empowerment (percentage of total MSMEs impacted that are owned by Youth - aged 40 years and below)

  • Number of errors detected on the Activity Reports to Management

  • Promptness in submitting acceptable monthly report

  • Rate of non-compliance with operational guidelines observed by auditors/verifiers

  • Number of complaints from clients

  • Number of administrative lapses observed

  • Quality of reports produced.


Qualifications



  • An OND, HND, Bachelor’s Degree with up to 2 years’ experience working with an MFB on Lagos Island.


Competencies:



  • Good working knowledge of financial procedures and applications

  • Understanding of lending practice and related policy issues, their implications and applications

  • Knowledge of credit administration, operations and management

  • Knowledge of risk management.


Technical Competencies:



  • Meeting Facilitation skills

  • Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.

  • Excellent written and oral communications Skills

  • Excellent organisational and Coordination skills

  • Expertise in credit administration/ supervision

  • Excellent analytical skills

  • Expertise in credit analysis and appraisal

  • Expertise in loans administration / account management.


Behavioural competencies:



  • Teamwork

  • Motivation

  • Results Orientation

  • Interpersonal relationship Ability

  • Action planning

  • Creativity/Innovation

  • Responsiveness

  • Excellent Administrative ability.


Benefits



  • Salary: N120,000 Monthly.

  • HMO

  • Pension.


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