• Application Deadline: Wed, 28 Feb 2024 00:00:00 GMT
• Position: Travel and Tour Consultant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• City Gbagada


• Job Field Consultancy  , Travels & Tours 
  

We are looking to hire an experienced business travel and tour consultant for our client, a startup travel agency located at Gbagada, Lagos.

Job Responsibilities

• The Travel and Tour Consultant will provide expert travel advice, create travel itineraries, and deliver exceptional customer service to clients seeking to travel for leisure or business.


• Consult with clients to determine their needs and advise them on suitable travel options based on their requirements.


• Plan and organize travels from booking tickets to accommodation, securing rental transportation, and organizing itineraries. 


• Offer and promote different services and offerings, such as package tours, excursions, and travel insurance.


• Handle unforeseen problems and complaints and determine eligibility for money returns.


• Attend conferences to maintain familiarity with tourism trends. 


• Create and update electronic records of clients.


• Maintain relationships with key persons like hotel staff and tour operators.


• Meet profit and sales targets.

Requirements

• Proven working experience as a travel consultant.


• Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel).


• Proficiency in English; knowledge of additional languages is an advantage.


• Exemplary sales skills and customer-oriented approach.


• Well-versed in various areas of travel (domestic/international, business/holidays, group/individual etc.).


• Ability to present, persuade and communicate effectively.


• Demonstrable ability to handle crises. 


• Proficient in Galileo /Amadeus