Client Service Executive at Fadac Resources

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
77485
Job Views
87

Job Description



Job Responsibilities:



  • Develop effective communication/engagement platforms for internal and external stakeholders; Build and manage sustainable relationships and trust with clients through open and interactive communication- Digital Marketing, website, newsletter, social media etc.

  • Prioritize conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures

  • Coordination of business development/marketing events and full participation in internal and external events

  • Maintain and Manage social media accounts

  • Maintain and manage executive schedule by coordinating, planning and scheduling calls and meetings across different time-zones and teams. 

  • Prepare and present reports of departmental activities to the GM Business Development, on a regular; weekly basis and as may be requested from time to time.

  • Manage client’s business development day/day operational department targets

  • Monitor and measure client satisfaction, surveys and capture client information as well as marketing campaigns.


Job Requirements: 



  • Bachelor's Degree in Communications, Law, Finance, Business or related fields.

  • Must have 2-4 years experience

  • Social media Savy

  • Excellent written, communication and verbal presentation skills, with the ability to maintain confidentiality about sensitive information related to the work of the General Manager and the overall organization.

  • Proficient in Microsoft Office suite- PowerPoint, Excel and handling of virtual meeting platforms

  • Very strong interpersonal skills, able to build relationships with stakeholders, including colleagues and external partners.


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