Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
77586
Job Views
107

Job Description



Job Summary



  • The role emphasizes preventive care and minor treatments, contributing to comprehensive oral healthcare for the community.


Key Responsibilities



  • Perform dental hygiene assessments and preventive treatments, including dental cleanings and fluoride applications.

  • Interact with patients, assist in diagnosing dental conditions; ensuring their understanding of treatment plans and addressing any concerns they may have.

  • Administer local anaesthesia and perform dental restorative procedures, such as fillings

  • Collaborate with dentists and other dental professionals to ensure comprehensive patient care.

  • Stay updated on the latest developments in dental therapy and hygiene.

  • Adhere to all ethical and professional standards in dental therapy.

  • Participate in continuing education and professional development activities.

  • Integrate new patients (DIAs) to the Practice by their processing, this is inclusive of:

    • Completion of the Medical History Process

    • Taking the appropriate xrays

    • Appropriate Clinical photo’s and where appropriate



  • To collect information/take on the health history of such patients in relation to the oral problem(s) of the Patient and assist patients with formfilling procedures where required.

  • To present the said information the processing Doctor to enable their Dental Examination check to be done.

  • Maintain the consultation room in a welcoming and organized manner.

  • Clinical administrative Roles

  • Determine and Educate on Dental Benefits:

  • Assess dental benefit eligibility and limitations for patients.

  • Provide estimates and explanations regarding payment arrangements.

  • Educate patients on their dental benefits as needed.


Financial Facilitation:



  • Present treatment plans to patients, possibly alongside the assigned doctor.

  • Obtain patient consent for proposed treatments.

  • Discuss treatment details, address patient concerns, and offer solutions.

  • Present case fees and various financial options to aid patient decisionmaking and plan acceptance.


Record Management and Financial Obligations:



  • Input details of agreed/approved treatment plans into the Company’s Patient Information Management records.

  • Collaborate with relevant departments to ensure patients fulfill financial obligations.

  • Liaise with Customer Experience & Accounts departments regarding changes in patients' financial statuses in a timely manner.


Workflow and Communication:



  • Assist in maintaining systems, checklists, and contact lists for efficient workflows aligned with production scheduling requirements.

  • Contact patients according to production scheduling guidelines, reporting this activity monthly.


Miscellaneous:



  • Collaborate with the Customer Experience Team to gather patient testimonials and referrals online.

  • Ensure timely and accurate communication with managers and colleagues via various channels.

  • Actively engage in team meetings, trainings, and contribute dental expertise.

  • Fulfill additional duties as needed to maintain operational efficiency.


Qualifications



  • Bachelor's Degree / Diploma in Dental Hygiene / Therapy or related field.

  • Minimum of 2 years' relevant experience in a dental practice.

  • Relevant postqualification certifications would be an advantage.

  • Member of Dental Therapist Registration Body Of Nigeria.

  • Proficiency in dental hygiene procedures and therapies.(Understanding of comprehensive patient & recare examinations and various dental treatments commonly offered to properly advise patients on alternate treatment options & needs.)

  • Excellent communication and patient interaction skills.

  • Commitment to preventive dental care and patient education.

  • Dedication to ongoing learning and professional growth.

  • Proficiency in the use of Microsoft Office tools, including Word, Excel, Outlook and PowerPoint.

  • Previous experience in the use of Patient Information Management software (PIMS) would be an advantage.


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