Job Description
Mechanic On The Go, a reputable automotive service provider based in Ikeja, Lagos, is seeking a dynamic and enthusiastic NYSC (National Youth Service Corps) Corper to join our team as an Automotive Service Advisor. This role offers an excellent opportunity to gain valuable hands-on experience in auto repair and customer service while contributing to the success of our company.
Responsibilities:
Supervising Repairs in the Workshop:
- Oversee and coordinate repair and maintenance activities in our workshop.
- Ensure that repairs are carried out efficiently and meet the company's quality standards.
Pickup and Drop-off Services:
- Drive to customers' houses to pick up and drop off their cars for repair.
- Provide exceptional customer service during all interactions with clients.
Customer Communication:
- Explain repair and maintenance procedures to customers in a clear and understandable manner.
- Provide accurate estimates for repairs, including labor and parts costs.
- Address customer inquiries and concerns promptly and professionally.
Inspection and Diagnostics:
- Conduct basic inspections and diagnostic operations on customers' cars, both in the workshop and at their houses.
- Identify and report additional repair needs to customers.
Qualifications:
Auto Repair Knowledge and Experience:
- Prior knowledge and experience in auto repair and maintenance are essential.
- Familiarity with automotive systems, components, and repair processes.
Location:
- Reside in or close to Ikeja, Lagos, for easy access to the workshop and customers' locations.
Driver's License:
- Possession of a valid driver's license is required.
- Ability to drive responsibly and safely.
Benefits:
- Opportunity to gain practical experience in auto repair and customer service.
- Exposure to a fast-paced and dynamic work environment.
- Potential for career growth and development within the company.