• Application Deadline: Fri, 10 Jun 2022 00:00:00 GMT
• Position: Customer Service Representatives


• Job Type Full Time


• Qualification


• Experience 2 years


• Location Lagos


• Job Field Customer Care 
  

Job Description

• Acquire full knowledge of the company's product and services in other to respond effectively to client inquiries and complaints


• Build professional rapport with clients by acknowledging and resolving clients complaints via phone, email and in-person.


• Direct clients to company's website where necessary


• Prompt update of client's records including notes about all interactions


• Create and maintain reports about all customer interactions


• Attend weekly staff and departmental meetings


• Participate in team-building activities


• Persuade clients to complete payment.

Note: Proximity to Ajah is Compulsory