We are looking for a Sales Associates to evaluate, authorize approval or deny loan applications for people or for business.
You will act as liaison between customers and our organization, and you will help qualified applicants acquire loans in a timely manner.
Requirements
Job Responsibilities
Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable ratios and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Update job knowledge on types of loans and other financial services
Maintain and update account records
Assess customer needs, explore all options, and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Job Requirement
Proven working experience as a Sales Officer
Familiarity with computers and banking applications/software
Solid understanding of direct/indirect lending products and practices
Excellent communication and interpersonal skills
Customer satisfaction orientation and sales competencies
Ability to work in a goal-oriented environment
BSc. degree in finance, marketing, economics, or a related field
Excellent communication, influencing and negotiation skills
Person Specification
Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
High level of integrity and dependability with a strong sense of urgency.
A focus on execution. Willing and able to get hands dirty.
Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.