Front Desk Personnel at SENCE Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78026
Job Views
84

Job Description



RESPONSIBILITIES:



  • Greet and welcome visitors, clients, and employees in a friendly and professional manner.

  • Ensure the front desk area is visually appealing and reflects the brand's aesthetic.

  • Provide information about the brand’s products and services to clients and guests.

  • Assist in administrative tasks, including sorting and distributing mail, handling packages, and coordinating deliveries.

  • Handle inquiries via phone, email, and in-person, directing them to the appropriate departments.

  • Address and resolve basic customer concerns, or redirect them to the appropriate department.

  • Schedule appointments and manage the brand's calendar for meetings and events.

  • Serve as a central point of contact between different departments and external parties.

  • Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment.


Requirements



  • Minimum academic qualification of ND in any related discipline

  • An interest in the fashion industry

  • Innovative and creative

  • Passionate about helping people

  • A minimum of 1 year of proven experience in a customer service or front desk role

  • Excellent communication and interpersonal skills

  • Proficiency in using office software and equipment

  • Strong organisational and multitasking abilities

  • Knowledge or interest in fashion and current trends

  • Detail oriented

  • Professional appearance and demeanour

  • Proximity to Lekki Phase 1 is an added advantage


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